Subscribing to Support updates

To stay informed of important information about the IBM products that you use, you can subscribe to updates.

About this task

By subscribing to receive updates, you can receive important technical information and updates for specific IBM Support tools and resources. You can subscribe to updates by using one of two approaches:

RSS feeds and social media subscriptions
The following RSS feed is available for IBM® Cognos® Analytics: RSS feed for the IBM Support site
My Notifications
With My Notifications, you can subscribe to Support updates for any IBM product. (My Notifications replaces My Support, which is a similar tool that you might have used in the past.) With My Notifications, you can specify that you want to receive daily or weekly email announcements. You can specify what type of information you want to receive (such as publications, hints and tips, product flashes (also known as alerts), downloads, and drivers). My Notifications enables you to customize and categorize the products about which you want to be informed and the delivery methods that best suit your needs.

Procedure

To subscribe to Support updates:

  1. Subscribe to the IBM Cognos Analytics RSS feeds.
  2. To subscribe to My Notifications, go to the IBM Support Portal and click My Notifications in the Notifications portlet.
  3. If you have already registered for My support, sign in and skip to the next step. If you have not registered, click Register now. Complete the registration form using your email address as your IBM ID and click Submit.
  4. Click Edit profile.
  5. Click Add products and choose a product category; for example, Software.
  6. In the second list, select a product segment; for example, Data & Information Management.
  7. In the third list, select a product subsegment, for example, Databases.
  8. Select the products that you want to receive updates for.
  9. Click Add products.
  10. After selecting all products that are of interest to you, click Subscribe to email on the Edit profile tab.
  11. Select Please send these documents by weekly email.
  12. Update your email address as needed.
  13. In the Documents list, select the product category; for example, Software.
  14. Select the types of documents that you want to receive information for.
  15. Click Update.

Results

Until you modify your RSS feeds and My Notifications preferences, you receive notifications of updates that you have requested. You can modify your preferences when needed (for example, if you stop using one product and begin using another product).