Start the Application services components

After you have configured the environment properties, you can start the services on the Application services components computer.

Before you begin

To use IBM® Cognos® Analytics for reporting, you must install and configure the server components, start the IBM Cognos service, and have a package that references an available data source. Note that if you are upgrading, you can continue to use the same data sources.

Ensure that user or service account is set up. For information, see Configure a User Account or Network Service Account for IBM Cognos Analytics.

Procedure

  1. Start IBM Cognos Configuration.

    If you are upgrading, a message appears indicating that configuration files were detected and upgraded to the new version.

  2. Ensure that you save your configuration, otherwise you cannot start the IBM Cognos service.
  3. From the Actions menu, click Test.

    IBM Cognos Configuration checks the common symmetric keys (CSK) availability, tests the namespace configuration, and tests the connections to the content store and other resources.

    Tip: If Test is not available for selection, in the Explorer window, click Local Configuration.
  4. If the test fails, reconfigure the affected properties and then test again.

    You can test some components individually by right-clicking the component in the Explorer panel and selecting Test.

    Do not start the service until all tests are error-free.

  5. From the Actions menu, click Start.

    It may take a few minutes for the IBM Cognos service to start.

    This action starts all installed services that are not running and registers the IBM Cognos service on Windows.