Known issues in 11.1.x

This section describes known issues found in IBM® Cognos® Analytics 11.1.x versions.

11.1.7 FP8

Importing a deployment that is not password-protected fails (JRE issue)

When you try to import a deployment that is not password-protected into a content store, error messages appear similar to the following:

CM-REQ-4111 Object "/Team Content/DBCERT_AZURESQL_N/model" (of class "model") was not imported. CM-REQ-4163 The import operation was unable to add an object. CM-SYS-5149 Content Manager is unable to process your request because a data error occurred in the content store database subsystem. Try to determine the report that triggered the error by checking log files in the ./logs directory. An error occurred while reading the value from the stream object. Error: "java.util.zip.ZipException: invalid stored block lengths"modelCM-REQ-4111 Object "/Team Content/DBCERT_AZURESQL_N/model/[].[securityViews].[DBCERT_AZURESQL_N]" (of class "modelView") was not imported. CM-REQ-4163 The import operation was unable to add an object. CM-REQ-4191 The parent path for the object does not exist. The missing parent path is "/Team Content/DBCERT_AZURESQL_N/model".

This issue is caused by a faulty version of the Java Runtime Environment (JRE 8.0.8.10) that is included in Cognos Analytics 11.1.7 FP8.

Workaround

To resolve this issue, ensure that your deployment archive is encrypted:

  • If you create the deployment using the Manage component, you are already required to set an encryption password:

    Click Manage > Content > New backup

  • If you create a partial deployment using the legacy Administration console, ensure that you click Set the encryption password when prompted.

    For more information, see step 15 in Creating a new export deployment specification.

Daily schedule start times may shift by one hour

After a Daylight Saving Time change, the start time of daily schedules may unexpectedly shift by one hour.

For more information, see COGNOS ANALYTICS - DAYLIGHT SAVINGS TIME CHANGE RESULTS IN AN UNEXPECTED SHIFT IN SCHEDULE START TIMES (https://www.ibm.com/support/pages/node/7052876).

11.1.7 FP6

Slow performance when creating PowerCubes

When you use Transformer version 11.0.0.5xx to build PowerCubes, the completion time is longer than in previous versions. This Transformer version is included in Cognos Analytics 11.1.7 FP5 and FP6.

Note: A code fix for this issue is now identified. However, the fix cannot be released until a pending update to a third-party license becomes available.
Browser may return an error related to iFrame assets
Some browsers may return an iFrame-related error. For more information, see Error when opening an asset.
Note: This issue is not specific to Cognos Analytics 11.1.7 FP6. It occurs in certain browser versions whose security settings may change over time.

11.1.7 FP5

Slow performance during high usage periods
When a very high number of Cognos Analytics users (for example, more than 150 users) edit content and perform searches concurrently, response times may be slow. To work around this issue, select Manage > Configuration > System > Advanced Settings, type SearchService.enableThreadPools in the Key field, type false in the Value field, and then click Apply.
Fixed in: 11.1.7 FP6
Cannot connect to Microsoft SQL Server with JDBC 10.2 when using Windows authentication
When configuring a connection to Microsoft SQL server that is using Windows authentication and SQL server JDBC driver 10.2, the connection fails. This problem exists for three Cognos Analytics databases:
  • the IPF audit database
  • the NC database
  • the Mobile database
Note: The connections work for all three databases when using SQL Server authentication. The connections fail only when they use Windows authentication.
Fixed in: 11.1.7 FP6

11.1.7 FP4

Cannot send a report to more than one mobile user
When an administrator navigates to a report in the Team Content folder and selects the More icon More icon > Run as > Run in background > Send report to mobile device > Edit details > Directory, they can select and add a recipient. However, they cannot then navigate the directory again to select a second recipient. The workaround is to multi-select all recipients the first time that they navigate the directory.
Fixed in: 11.1.7 FP5