Unable to Correctly Display East Asian Characters

Your locale is set to one of the East Asian languages and odd characters or question marks appear in the user interface, dialog boxes, and menus.

IBM® Cognos® Office products support GB18030, which is a Chinese National Standard for encoding characters. To display Simplified Chinese characters properly on Microsoft Windows XP operating system or earlier, you must add GB18030 support for Microsoft Windows core fonts and then enable font linking.

To resolve this issue, after installing the language support for Simplified Chinese, ensure that you have linked the SimSun18030.ttc font collection to the following core fonts:

  • Tahoma
  • Arial
  • Microsoft Sans Serif
  • SimSun