Troubleshooting scenario 5: ARSLOAD cannot find the TIFF images when using generic index

Symptoms

While running ARSLOAD to automatically load data into Content Manager OnDemand, each load fails.

Causes

It is possible that you did not specify full file names. The generic index file format requires that you specify absolute file names, that is, full file names.

Resolving the problem

Make sure that you specify absolute file names. If you cannot make this happen, try to run separate ARSLOAD command daemons for each download directory, and start them up by making sure that they are invoked from the download directory in which they monitor.