Troubleshooting scenario 1: Cannot find data when using a mm/dd/yy date format in search

Symptoms

You defined a new application or application group that contains date fields formatted as %d/%m/%Y, however, I am only able to find the data when I use a date search format of mm/dd/yy.

Causes

The display format of the field in your folder definitions needs to be changed.

Resolving the problem

Change the display format to: %d/%m/%Y.