When you stop the server process, all users who are connected over the network to the Content Manager OnDemand system are disconnected. Therefore, it is a good idea to
warn connected users before stopping the server process.
The ARSSOCKD STOP command is for UNIX servers only. For Windows servers, the server
process runs as a service. The service can be stopped by using the Services administrative tool in
Windows
or the Content Manager OnDemand configurator program.
In the temp directory of your system,
there is a file named .instance_name.pid, for
example, .ARCHIVE.pid. This file contains the
process ID of the service that needs to be stopped. If this file
is deleted, the arssockd stop command will not succeed.
The .instance_name.pid is hidden, but sometimes
might be deleted by temp directory cleanup tools.