ARS4918E Page extraction failed! Line = line_number, rc = return_code, error = errno

Explanation

The Adobe toolkit returned an error when trying to extract pages for a new segment. The original PDF might be damaged. There might be a problem with the permissions on the directories specified for the FONTLIB and TEMPDIR parameters, the directories might be incorrect, or the disk might not have enough space. The user must have read-write permissions for the directories. Images usually require more space than text.

User response

Verify that the PDF is not damaged by viewing in Adobe Acrobat. Verify the directories that are specified in the FONTLIB and TEMPDIR parameters. Verify the permissions for the directories named in these parameters. Verify that the FONTLIB directories provide access to the fonts that are required by the IBM® Content Manager OnDemand PDF Indexer. Verify that the TEMPDIR directory contains sufficient free space to process the input file. If the problem persists, contact your IBM Service Representative.