Troubleshooting scenario 3: The Send To function is disabled even after MAPI is installed
- Symptom
- The 'Send To' function in the client is disabled, even after you install MAPI.
- Possible causes
- Your Windows Messaging Subsystem registry key is set to 0 (zero).
- Action
- Ensure that the following registry key is not set to 0 (zero): HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Messaging Subsystem