What's new in Cloudability

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Ability to rename Hierarchical Business Dimension - April 9, 2026

We've launched the ability to rename Hierarchical Business Dimensions in Business Mappings. With this change, users can now edit the name of their Hierarchical Business Dimensions directly within the interface, which provides grater flexibility in organizing their structures.

Cloudability Rightsizing Introduces Savings Thresholds for Block Storage - April 7, 2026

Cloudability Rightsizing added support for an expanded functionality in Rightsizing preferences to provide a minimum savings amount for Block Storage. This threshold, (defined for a 30-day recommendation, and prorated for 10-day recommendations), allows organizations to define the minimum savings amount for their block storage recommendations (AWS EBS, Azure Disk, and GCP Persistent Disk) and filter out any recommendations that don’t meet that threshold.

This release allows organizations to focus on the most impactful recommendations, similar to the existing functionality that was established for Compute Rightsizing recommendations.

Cloudability x ServiceNow CMDB Integration for Business Dimensions - April 1, 2026

Today, we are launching Cloudability x ServiceNow CMDB Integration for Business Dimensions.

The Cloudability x ServiceNow CMDB Integration enables automated synchronization between ServiceNow CMDB and IBM Cloudability Business Mappings, allowing organizations to use ServiceNow as the single source of truth for business structure and cost allocation logic in Cloudability.

This integration eliminates the need for manual or API-driven updates to Cloudability business mappings by automatically reflecting CMDB changes from ServiceNow into Cloudability. The integration can only be installed on certified ServiceNow versions; unsupported versions will block installation entirely.

Key Highlights:

  • Automated Business Mapping: Business mappings in Cloudability are automatically created and maintained based on ServiceNow CMDB data.

  • Centralized Governance: ServiceNow CMDB acts as the authoritative source for organizational, application, and cost-center data used for cloud cost allocation.

  • Near Real-Time Synchronization: Updates in ServiceNow CMDB are automatically reflected in Cloudability without manual intervention.

  • Native ServiceNow App: The integration is delivered as a certified application available in the ServiceNow Store.

ServiceNow integration is available in ServiceNow store under the following link: https://store.servicenow.com/store/app/c3864d3d4784fe1482f632c4f16d43c8

Vendor Credentials - Ability to archive uncredentialed accounts - April 1, 2026

This release introduces the ability to archive uncredentialed accounts directly from the Vendor Credentials screen.

Previously, uncredentialed accounts had to be credentialed first before they could be archived. With this update, accounts in an uncredentialed status can now be archived directly using the ellipsis (⋯) menu, eliminating the need for credentialing.

Overall archive actions are now available directly from the Vendor Credentials screen for all accounts irrespective of the status.

Anomaly Detection - Anomaly Feedback - March 30, 2026

We’ve launched Anomaly Feedback Starting today, you can provide quick feedback on detected anomalies using a simple thumbs up or thumbs down. This helps us understand whether the anomalies being flagged are actually useful. Previously, there was no direct or structured way to share feedback, which limited our ability to refine detection quality based on real user input.

Vendor Credentials - UX improvements to details pane - March 24, 2026

This release introduces several usability improvements to the Vendor Credentials – Permissions details pane, making it easier for administrators to review and manage permissions at scale.
  • Permissions are now better organized into clearly defined sections, improving readability and helping users quickly understand how individual feature permissions are grouped.
  • To further simplify permission reviews, we’ve added quick filters that allow admins to instantly switch between enabled and disabled permissions—making it much easier to identify what is not enabled.
  • A new search bar has also been introduced, enabling fast searches across permissions and feature sections, especially useful when working with a large set of permissions.
  • Finally, administrators can now download the permissions status at the account level, allowing for offline review and easier audits when managing extensive permission configurations.

Export the Accounts status in Vendor Credentials - March 19, 2026

This release adds support for exporting the vendor credentials status in csv format. This feature helps our customers to quickly review the status of accounts when the number of accounts are large in number.

Each of the credentialed data sources with account status can be exported in cs format. Each datasource will have its individual export.

The export contains the details as displayed on the main vendor credentials page for every account.

Snowflake Warehouse Cost Insights & Tag Support - March 19, 2026

Cloudability now offers enhanced Snowflake cost visibility with warehouse-level detail, including compute and cloud services costs, along with account-level and warehouse-level tags to improve allocation accuracy and reporting. These enhancements give FinOps, data platform, and engineering teams the ability to understand Snowflake spend at a far more granular level.

With this update, teams can attribute costs more precisely, and surface key cost drivers using Cloudability’s dashboards and Business Dimensions. Previously, Cloudability provided visibility only at the service level, meaning customers could not see the cost of individual warehouses nor use Snowflake tags for cost allocation. Cloudability now delivers deeper insights directly within existing workflows, enabling more effective cost governance and informed decision making.

How does it work?

  • For customers who participated in the private preview: No action is required.
  • For customers already using Snowflake credentials in Cloudability:
  • Organizations that did not previously recredential will need to do so to activate these enhancements. The process remains unchanged: simply follow the steps in our Help Center and run the updated template provided in the UI.
  • For customers new to Snowflake in Cloudability:
  • Complete the standard credentialing process described in the Connect Snowflake
Note: additional information regarding the pre-requisites for tag support is available in the Connect Snowflake instructions.

Resource Inventory Saved Reports: Improved date range handling - March 17, 2026

Previously, opening a Resource Inventory (RIS) saved report with a non-rolling date range and exceeding the supported three-month window failed to load and displayed an error message.

With this update, such reports load successfully instead of failing. If the saved date range exceeds the supported limit, Cloudability automatically resets it to the default 7-day range and displays a flash notification informing users that the date range was adjusted.

This improvement ensures saved reports remain accessible even when their stored date ranges fall outside the supported limit.

Dashboards 2.0 - March 16, 2026

Today, we are launching Dashboards 2.0 - a major front-end revamp of the entire Cloudability Dashboards experience. This upgrade aims to modernize the technology used in Dashboards, unlock new Dashboards functionality and accelerate the future feature development. Dashboards 2.0 address several usability issues and optimize the overall design of the Dashboards framework.

What to expect?
  • There are no functional changes between Dashboards 2.0 and previous version of Dashboards. All the functionality will remain the same.
  • There will be slight visual differences that do not impact the product behavior.

Dashboards v2 is now enabled in all regions.

Support for OCI in Resource Inventory - March 16, 2026

We’re excited to announce support for Oracle Cloud Infrastructure (OCI) in the Resource Inventory feature. With this release, you can now view cost, utilization, and resource-level metadata for OCI Compute (Virtual Machine) services in the same single-pane-of-glass experience you already use for other hyperscalers.

OCI Compute service support includes all the existing capabilities available in Resource Inventory today. To enable this feature for your Cloudability organization, please contact your TAM, CSM, or Apptio account representative. Within 3–4 business days of enablement, complete OCI inventory data for Compute resources will be available in Cloudability.

For more details, see OCI Resource Inventory.

Cloudability Adds Support for Dynamic COIN Reporting (Public Preview) - March 6, 2026

Cloudability added a new tab to the Optimization Dashboard allowing users to report on resource optimization opportunities and contextualize those opportunities with the underlying spend in the form of a COIN Score (Cost Optimization Index Number).

COIN scores can be leveraged to better understand and contextualize opportunities as well as to normalize optimization opportunities across different teams and organizations to act as a leaderboard or way of measuring efficiency.

In the newly released COIN Explorer, users can add or remove fields to understand COIN scores at the desired granularity as well as export this data as needed.

Cloudability Rightsizing Adds Support for Azure Available Memory Bytes Metric – March 4, 2026

Today, we delivered enhanced memory metrics for Azure compute rightsizing recommendations. Cloudability now leverages Azure's standard Available Memory Bytes metric as a fallback when custom memory utilization data is unavailable. This enhancement ensures more Azure instances receive comprehensive rightsizing recommendations without requiring customers to configure custom metrics.

Previously, Azure instances without custom memory metrics could not receive memory-based rightsizing recommendations, limiting optimization opportunities. With this release, Cloudability automatically calculates memory utilization from Azure's built-in Available Memory Bytes metric, expanding the coverage of rightsizing recommendations across your Azure compute resources.

This improvement may result in updated recommendations and savings estimates for Azure instances that previously lacked memory data. No action is required from customers—the enhancement automatically applies to all Azure compute recommendations. Customers who already have custom memory metrics configured will see no change in their recommendations.

For more information, visit the rightsizing recommendations help documentation.

Cloudability Commitments Adds Support for Azure App Service Reserved Instances – February 23, 2026

Today, we delivered support for Azure App Service Reserved Instances. The twelfth Azure commitment type supported, Azure App Service Reserved Stances provide a discount on compute in exchange for a one- or three-year commitment to hourly usage. This commitment type is categorized as resource-based commitments, and as such, requires selection specific usage parameters: Tier, Instance, and Region. With this release, we support this commitment type across both the commitment portfolio and recommendations.

For more information, visit the commitment management help documentation.

User-friendly Business Mapping names in data exports - February 19, 2026

With this release, Cloudability Dashboards and Reports launched a new functionality, that will return the user-friendly names of Business Metrics, Business Dimensions, Account Groups and Tags&Labels when exporting CSV data from a Report, Dashboard or Explore. Previously, Business Metrics and Dimensions were exported using a column ID (e.g. "category12"), instead of the user-friendly label. The default behavior of API-based exports will NOT change. However, users will be able to add "useDimensionNames=true" option in the request to opt-in to this feature when using API. Existing API integrations will NOT be impacted, and users will be able to use the user-friendly names of Business Mappings if they want by adding the flag to their API requests.

Cloudability Anomaly Ignore Alerts - February 19, 2026

Today we launched Anomaly Ignore Alerts. Starting today, users can temporarily ignore anomaly alerts directly from the alert configuration page to reduce noise during expected cost events and ensure only meaningful, actionable alerts are surfaced.

Key capabilities include:

  1. Ignore alerts at the individual anomaly alert level
  2. Support ignore functionality for shared alerts
  3. Select preset ignore duration (7, 14, or 30 days)
  4. Define a custom date range for ignoring alerts.
  5. Edit the ignore duration (extend or shorten as needed)
  6. Schedule ignore for a future time period
  7. Ignore alerts in bulk using the Bulk Anomaly Alert Ignore option
  8. Automatically resume alerts once the ignore period ends

Cloudability Commitments Announces Support for GCP’s New Spend CUD Program – February 16, 2026

Today, IBM Cloudability announces support for GCP’s New Spend CUD Program.

Background

In early 2025, GCP announced significant changes to how their spend-based commitments would be billed, impacting 13 of their 17 commitment types.

On July 15, 2025, GCP enabled early migration to the new spend-based CUDs program. Between July 2025 and early February 2026, users could voluntarily opt into the new billing model. During the first week of February, GCP began force-migrating customers, completing the process on Friday, February 6. A brief overview of the program is available here: Simpler billing, clearer savings: A FinOps guide to updated spend-based CUDs.

We had been recommending that users delay migration because it was a breaking change across reporting, commitment portfolio, and commitment recommendations.

Support for the new billing paradigm

With this announcement, the new billing paradigm is now supported across both reporting and commitment functionality. Commitment portfolio and recommendations have been restored to near parity with the previous billing model. For reporting, we've delivered an improved experience compared to what existed prior.

At a high level, reporting on commitment cost and waste is now more straightforward and follows the paradigm already established for AWS and Azure. Additionally, we can now report on this data at a per-CUD level. Under the previous paradigm, this was not possible and represented a common pain point for users looking to apply granular chargeback or showback logic.

These changes are live in production for all users. For users who voluntarily migrated prior to the forced migration in February, a refetch of previous month data may be required. For more information, see Supplemental Guide to GCP CUD

Cloudability Support for Azure Foundry (Brand Update) – February 13, 2026

With this release, we have updated the Service Name dimension in Cloudability to align with Microsoft’s rebranding of Azure Cognitive Services to Azure Foundry.

The existing Service Name “Azure Cognitive Services” will now be represented as two distinct Service Names:

Table 1. What's Changing
Before After
Azure Cognitive Services Azure Foundry Models Azure
  Azure Foundry Tools
This change reflects Microsoft’s new Foundry brand structure, which separates:
  • Foundry Models – Core inferencing engines (Azure OpenAI, Phi, DeepSeek, Llama)
  • Foundry Tools – Pre-built AI capabilities (Speech, Language, Document Intelligence)
Impact
  • All new data will automatically reflect the updated Service Names
  • Historical data will reflect the new names upon reprocessing

View assignment visibility for User and Entra ID Groups – February 11, 2026

We’ve improved group management by adding visibility into where User Groups and Entra ID Groups are used across Views. Previously, if a Group was used in View assignment, the system blocked it's deletion and admins had no easy way to identify which Views were using the Group. This often required manually checking multiple Views.

With this enhancement, admins can now see a read-only list of all Views where a group is assigned, directly from the User Group or Entra ID Group definition page. The list displays the View names and clearly indicates when a group is not used in any View, helping streamline group cleanup and reduce manual effort.

For more information, visit the Manage User Groups and Manage Entra ID Groups help documentation.

Auto Sync scheduling for Entra ID Groups – February 5, 2026

Today, we’ve added auto-sync scheduling for Entra ID Groups to improve usability and reduce administrative effort. Previously, Cloudability admins had to manually sync Entra ID Groups using the “Sync Entra ID Group” action, which could result in missed updates as Entra ID group memberships change frequently.

With this enhancement, Cloudability admins can now configure daily, weekly, or monthly auto-sync schedule using defined filter criteria. Entra ID Groups are automatically synced based on the selected schedule and criteria, ensuring Cloudability remains consistently aligned with Entra ID, without manual intervention.

For more information, visit the Manage Entra ID Groups help documentation.

Cloudability Optimization Dashboard adds Effective Cost Basis for Resource Recommendations - February 2, 2026

Today, Cloudability added the effective cost basis as an option for the recommendations surfaced in the Optimization Dashboard (Beta). The effective cost basis allows for a more meaningful COIN calculation by comparing the amortized cost of the services to the effective cost savings calculated by Cloudability’s Rightsizing recommendations. This preference can be found in the Rightsizing Preferences > Dashboard section along with the other preferences and settings that impact the Optimization Dashboard.

Cloudability Commitments Update Surrounding Upcoming Support for GCP’s New Spend CUD Program - January 30, 2026

On January 16th, we provide an initial announcement about GCP's mandatory migration to the New Spend CUD Program. The following information is an update on what we can share at this time.

When is the migration?
  • If you have not voluntarily migrated, GCP will migrate it's customers to the new billing model next week:February 2nd - 5th, 2026.
When will Cloudability support the new program?
  • We plan to release iterative support as we become confident in our release. Cloudability Reporting, Commitment Portfolio, and Commitment Recommendations will likely be released in a staged manner.
  • We expect to release support during the week of February 9th - 13th, 2026. We are hopeful that customers can expect full functionality starting Monday, February 16th.
  • No action is required from you—we expect to support the new program automatically when your migration occurs.
What do I need to do?
  • For customers who have already migrated, we need to re-fetch data dating back to the month you had voluntarily opted into the new program. We request that you reach out to your account teams to provide that month in preparation for our backend release.
  • For customers who will undergo the mandatory migration next week, we may require a re-fetch of February to have complete history. We will provide an update next week.
  • Note that for both cohorts, we will support the new program moving forward post our infrastructure release. This re-fetch is a one time requirement and only necessary for the months between when we release backend support and the migration occurred.
We will continue to communicate progress through this help center and in-app notifications. For any further questions or concerns, please reach out to your account team.

Commitment Support for Azure Database for MySQL Reserved Capacity – January 23, 2026

Today, we delivered support for Azure Database for MySQL Reserved Capacity. The eleventh Azure commitment type supported, Azure Database for MySQL commitments provide a discount on compute in exchange for a one- or three-year commitment to hourly usage. This commitment type is categorized as resource-based commitments, and as such, requires selection specific usage parameters: Deployment Option, Instance, and Region. With this release, we support this commitment type across both the commitment portfolio and recommendations.

For more information, visit the commitment management help documentation.

Cloudability Rightsizing Support for Azure Virtual Machine Scale Sets - January 22, 2026

Cloudability has added Azure Virtual Machine Scale Sets support in Rightsizing. Cloudability users can now receive recommendations to rightsize their scaling behavior by modifying the types of instances used in the ScaleSet to achieve a better cost outcome without impacting the performance of the application.

Customers may need to update their permissions to leverage this release, including the management:Reader permission or following three permissions:

  1. Microsoft.Compute/virtualMachineScaleSets/read
  2. Microsoft.Compute/virtualMachineScaleSets/virtualMachines/read
  3. Microsoft.Compute/virtualMachineScaleSets/extensions/read

Prior to this release, users with Azure compute recommendations may have seen individual instance recommendations for instances that were part of scale sets. These instances will now be treated as part of the scale set instead of individually, so some customers may see their recommendations for Azure Compute instances change with this release to avoid double counting.

These recommendations will also be visible in the Rightsizing Explorer page and can also be linked to Rightsizing ROI tickets like other recommendation types.

Advanced Containers Powered By Kubecost – January 22, 2026

Advanced Containers powered by Kubecost is a paid add-on for Cloudability that provides access to the full Kubecost feature set directly within the Cloudability experience.

Advanced Containers extends existing Cloudability container insights with advanced Kubernetes cost visibility, optimization, and automation capabilities.

With Advanced Containers, you can:

  • Access the full power of Kubecost, including granular Kubernetes cost allocation down to the pod and container level.
  • Monitor and optimize GPU workloads, including GPU cost visibility and rightsizing insights.
  • Enable automated Kubernetes optimization, including actionable and automated CPU and memory rightsizing.
  • View real-time Kubernetes costs, rather than delayed or batch-processed container spend.
  • Monitor and allocate costs for on-premises Kubernetes clusters, in addition to cloud-hosted environments.

Advanced Containers is available as a paid add-on to Cloudability and requires deploying the Kubecost agent to monitored Kubernetes clusters.

For setup instructions and additional details, see the Cloudability Advanced Containers documentation.

Note: These permissions are additive in nature and do not impact the functioning of existing credentialed accounts and permissions. However re-credentialing will be required to add these new permissions

Cloudability Commitments Announces Upcoming Support for GCP’s New Spend CUD Program - January 16, 2026

Google Cloud Platform (GCP) has shifted the mandatory migration date for the New Spend CUD Program from January 26th to a multi-day window: February 2nd - 5th, 2026.

What can I expect during the migration?
  • During the migration day, GCP has communicated that users will not be able to purchase new CUDs for at least a short time as the migration to the new billing program completes.
  • When Cloudability begins to support the Spend CUD program, it will require at least a day, but no longer than 48 hours for our systems to refresh.
  • No action is required from you—we expect to support the new program automatically when your migration occurs
How do I Find my migration date?

GCP sent a Mandatory Service Announcement (MSA) on December 11th, 2025 with your specific migration date. You can also find this date on the Billing Overview page in your GCP Console. Note that Cloudability does not have access to individual customer migration dates.

Already migrated via the beta?
If you opted into the new Spend CUD program early, we apologize for the delay in support. Full functionality will be restored when the formal migration window begins in early February. For any further questions or concerns, please reach out to your account team.

Support for Effective Cost Basis in Rightsizing Explorer - January 14, 2026

Cloudability has added support for effective cost basis in Rightsizing Explorer. Cloudability users can now view rightsizing recommendations by either on-demand or effective cost when reviewing rightsizing opportunities in Explorer.

Cloudability Rightsizing Adds Support for AWS Unattached ElasticIP Addresses  - January 9, 2026

Cloudability has added AWS ElasticIP addresses support in Rightsizing. Cloudability users can now receive recommendations to terminate unattached ElasticIP addresses as part of their broader workload and resource optimization initiatives 

No new permissions are needed for these recommendations, customers may begin to see these recommendations populated immediately. These recommendations will also be visible in the Rightsizing Explorer page and can also be linked to Rightsizing ROI tickets like other recommendation types.