Intermittent login failure in Platform UI console

You might fail to login Platform UI console when you upgrade the foundational services version 3.22 or version 3.23 to foundational services version 4.x.x.

Symptoms

There might be intermittent login failure in Platform UI console when you upgrade the foundational services version 3.22 or version 3.23 to foundational services version 4.x.x and then configure the multiple LDAPs.

Workaround

• If you check the platform-auth-service pod configuration, you might see that only the keystore.xml file is in the pod. Also, some files might be missing in the pod. To check the pod configuration, run the following command:

    for i in $(oc get pod -l app.kubernetes.io/instance=platform-auth-service --no-headers|awk '{print $1}');do oc exec -it $i -- ls /config/configDropins/defaults/;done
  

• Restart platform-auth-service pods.

    oc delete pod $(oc get pod -l name=platform-auth-service --no-headers|awk '{print $1}')
  

  Once the pod is deleted, wait for some time and then restart the platform-auth-service pods.