Wiki
Your administrator might provide additional information for you, which you can access by selecting from the menu.
To access the Wiki, click Menu > My applications > Case Management > Wiki. The Wiki contains the Resource Library, which is described in the Breach section. It also contains any wiki pages. You can add a link to any wiki page in an incident and task notes.
The following graphic shows the Wiki with the Resource Library.
If you have permission to create and edit wiki pages, you see and click New Page to add a page. Enter a name for the page and add content. You can also make this wiki page a child of another wiki page by selecting the name of the page in the Parent field.
- Rich text editor tools (font type, bold, italic, and more) for style.
- Click the table icon to add a table.
- To add a link, highlight text and click the link icon then enter the URL.
- Click the photo icon to include pictures.
- Click the widget icon (
) to include SOAR statistical data from the dashboard. Choose the
type of data that you want to have in the wiki page. The data updates whenever a user opens the
page. If you are unsure of what data a widget contains, enter the widget and click
Create. You can see the data in the newly created page, which you can edit
later. - Click the
icon to enter links to other wiki pages. Typing a left bracket ([) in the text editor box also
displays the wiki links.
The page name appears in the list of wiki pages on the left after you click Create. Child wiki pages are shown under their parent page. All users can view all wiki pages.
You can change the order and hierarchy of the wiki pages by clicking the Manage button and dragging each wiki page.
To delete a wiki page, open it and click Edit. Then click the delete icon.