Reports and analysis
The application enables you to view and print statistical information using the Analytics Dashboard and case information using the reports features.
The Analytics Dashboard, available by selecting Case Management > Analytics from the menu, presents statistical information in the form of tables and charts. You can use the provided predefined widgets or create your own tables and charts then save them in a customized dashboard.
The Reports feature provides detailed information about cases. You can generate a report on one or more cases from the All Open Cases page, or directly from a specific case. You can use a predefined report template or create your own template to specify which data to include.