Adding values to multi-select lists

You can use a script to add or clear values in a multi-select list. This is in addition to setting existing values.

The following example adds two values to the incident members multi-select field:

incident.members.append('Additional_Group_Name')
incident.members.append('Additional_User_Email@example.com')

The following example clears all the values in the incident member multi-select field:

incident.members = None