Unable to validate a signature object for the CASE

Condition

You receive an Unable to validate a signature object for the CASE error when you download a CASE by running a cloudctl case save or an oc ibm-pak get command.

Remedy

Procedure

  1. Download Cloud Pak CLI 3.23.1 or later from https://github.com/IBM/cloud-pak-cli/releases.
  2. Extract the binary file that you downloaded by typing the following command, where <archive_file> is the name of the archive file that you downloaded.
    tar -xf <archive_file>
  3. Modify the permissions of the binary file by typing the following command, where <binary_file> is the name of the Cloud Pak binary file that you extracted from the archive.
    chmod 755 <binary_file>
  4. Move the binary file to the /usr/local/bin directory by typing the following command.
    mv <binary_file> /usr/local/bin/cloudctl
    Tip: If this command returns a No such file or directory or Not a directory error message, create the /usr/local/bin directory by typing the following command.
    sudo mkdir /usr/local/bin
  5. Ensure that Cloud Pak CLI is working by typing the following command.
    cloudctl version
    Tip: MacOS users might see a message that this tool cannot be opened because it is from an unidentified developer. Close this message and go to System Preferences > Security & Privacy. On the General tab, click Open Anyway or Allow Anyway. Repeat the cloudctl version command.
  6. Download the latest version of the IBM® Catalog Management plug-in for Red Hat® OpenShift® CLI.
    1. To download the latest release version from the public GitHub repo on MacOS, type the following command.
      curl -L https://github.com/IBM/ibm-pak-plugin/releases/latest/download/oc-ibm_pak-darwin-amd64.tar.gz -o oc-ibm_pak-plugin.tar.gz
    2. To download the latest release version from the public GitHub repo on Linux®, type the following command.
      curl -L https://github.com/IBM/ibm-pak-plugin/releases/latest/download/oc-ibm_pak-linux-amd64.tar.gz -o oc-ibm_pak-plugin.tar.gz
  7. Run the command to download the CASE again.