Checking the logs

You can check the logs from the SOAR Apps tab.

  1. Click Download Logs from the app's Details page.

    The log is the Resilient Circuits log. It provides the status of the app within the Edge Gateway container (shown as the Pod status), and the name of the app repository (shown as image=<app_name>).

  2. Look for errors where Resilient Circuits tries to contact the outside world and Kubernetes networking issues are blocking it.
  3. If you see no obvious errors, check the permissions and settings for the app's API key account.
You can also access the log from the Edge Gateway system by using the following command.
sudo kubectl logs deployment/<app_deployment> -n <namespace>