404 error when accessing QRadar Suite Software
When your QRadar® Suite Software environment has multiple fully-qualified domain names (FQDN) you may encounter a 404 error.
Symptoms
You encounter a 404 error when you try to access QRadar Suite Software.Resolving the problem
- Check to see if the ambassador pod is running by typing the following
command.
oc get pods | grep ambassador
- Edit the ambassador configuration file by typing the following
command.
oc edit svc ambassadorcfg
- Edit the first line that says
alpn_protocols: h2, http/1.1
toalpn_protocols: http/1.1
.Important: This text appears multiple time in the configuration file. Update only the first instance. - Save and exit the configuration file by typing the following
command.
:wq!
- Delete the ambassador pod by typing the following
command.
oc delete pod -lname=ambassador
- Wait two minutes and check to see if the ambassador pod is running by typing the following
command.
oc get pods | grep ambassador
When the ambassador pod is running again, you can access QRadar Suite Software.