Subscription shows Unknown Failure in Red Hat OpenShift web console

IBM Security QRadar® Suite Software is installed, and any subscription status in Red Hat® OpenShift® web console shows Unknown Failure.

Symptoms

  1. In Red Hat OpenShift web console, go to Home > Search.
  2. Set the Project to your QRadar Suite Software namespace.
  3. Click Resources and select Subscription.

Any subscription status shows Unknown Failure.

Resolving the problem

Resolve the issue by typing the following command.
oc exec -ti deploy/cp-serviceability -n <cp4s_namespace> -- /opt/bin/olm_check --reset --token "$(oc whoami -t)"