Creating and managing MSSP accounts

To set up an IBM® Security QRadar SOAR for MSSP deployment, you must create one Provider account and multiple Standard accounts, one for each customer.

The IBM Security QRadar Suite administrator must create the Provider account. The Provider account is used to create and maintain the configuration settings for the entire MSSP deployment. It also has a cases dashboard that shows cases from multiple customers.

The Standard accounts contain case data for customers managed by the managed security service provider, where there is one Standard account for each customer. The Standard accounts get their configuration from the Provider account.