Pre-installation on Windows systems

You must complete the required pre-installation tasks before you install agents on Windows systems. Some pre-installation tasks are agent-specific and other tasks apply to multiple agents.

Important: These requirements are in addition to the requirements identified in the Software Product Compatibility Reports.

For the current version requirements and dependencies for your agent, see System Requirments.

All agents

The following pre-installation tasks are applicable to all agents:

• Installing from the command prompt on a local drive

  Use the Windows command prompt to start the installation script. Do not use Windows PowerShell to start the installation script.

  Copy the installation files to a local disk or a mapped network drive, and then start the installation script. Do not start the installation script from a network location.

  Start the installation script from a new command prompt. Do not start the installation script from an existing command prompt because the command prompt might have outdated environment variables.