Sending incident details to Stride

Configure this outgoing integration to send incident information to a Stride channel from notifications when added as a recipient to an incident policy, and that incident policy matches an incident. The Stride integration is only available in Monitoring, Advanced.

Before you begin

You will need a Stride account, team, and channel to create an integration with Cloud Event Management.

About this task

Note: IBM is providing a link to this third party channel as a convenience to you. IBM does not control the processing or security of that third party channel and is not responsible for that processing or security. You are responsible for determining whether or not the third party channel meets your requirements in terms of processing, security and privacy.

To set up a Stride integration:

To set up a Stride integration:

  1. Go to Administer > Monitoring > Integrations on the IBM Cloud Pak console.
  2. Click the Outgoing tab, and click Configure an integration.
  3. Go to the Stride tile and click Configure.
  4. Enter a name for the outbound integration.
  5. Complete the following steps to obtain a Stride webhook URL and access token:

    1. Go to the Stride channel that you want CEM to notify and then click Apps > Add an App > Add custom app > API Tokens.
    2. Specify a token name and click Create.
    3. Copy and paste the API URL and access token into the fields provided in steps 2 and 3.
  6. Set Enable integration to On.

  7. Click Save. The Stride integration tile is added to the outgoing integrations page.
  8. On the Integrations page, ensure that you set Enablement to On for Stride to allow Stride to receive notifications from Monitoring.
  9. To send notifications about incidents to Stride channels, set up Incident policies as described in Managing incident policies.

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