Support Matrix

Supported platforms and features in Infrastructure management

A summary of the supported platforms and features in Infrastructure Management.

• Introduction
• Supported Browsers
• Supported Platforms
• Supported Providers
• Provisioning Support on Infrastructure Providers
• Provisioning Support on Cloud Providers
• Feature Support on Infrastructure Providers
• Feature Support on Cloud Providers
• Feature Support on Container Providers
• Feature Support on Network Providers
• Feature Support on Configuration Management Providers
• Remote Console Support
• Operating System Support
• Smart State Analysis Support
• Supported Guest Operating Systems

Chapter 1. Introduction

This release of Infrastructure Management is also delivered as a virtual appliance that includes the following key components:

• CentOS Linux release (Core)
• Rails
• Ruby
• PostgreSQL
• Infrastructure Management Engine
• Apache

Chapter 2. Supported Browsers

The following table outlines the browsers that are supported for viewing the Infrastructure Management web user interface.

Browser support is divided into tiers:

• Tier 1: Browser and operating system combinations that are fully tested and fully supported. IBM is committed to fixing issues with browsers on this tier.

• Tier 2: Browser and operating system combinations that are partially tested, and are likely to work. Limited support is provided for this tier. IBM attempts to fix issues with browsers on this tier.

• Tier 3: Browser and operating system combinations that are not tested, but might work. Minimal support is provided for this tier. IBM attempts to fix only minor issues with browsers on this tier.

Table 2.1. Supported Browsers

Chapter 3. Supported Platforms for IBM Cloud Pak® for Multicloud Management – Infrastructure Management

The following table lists platforms that can host the IBM Cloud Pak® for Multicloud Management – Infrastructure Management appliance, and platforms that can be managed by Infrastructure management as providers.

Table 3.1. Supported Platforms

[a] As the pace of change in public cloud features is high, constantly changing and evolving, the compatibility for Infrastructure Management is as of the time of the GA of the product. Best effort basis during errata cycle for public cloud vendor introduced breaking changes (intended or unintended) to existing functionality. Any other changes or additions would be considered as a Request For Enhancement (RFE) which is evaluated for potential inclusion in future releases. RFE can be requested by way of your standard support mechanisms.

[b] See Red Hat OpenStack Platform Life Cycle for product lifecycle information.

[c] See Red Hat Enterprise Virtualization Life Cycle for product lifecycle information.

Note: There is a known race condition while installing Infrastructure management on Power systems running OCP 4.10. If the system is slow, then the application may not install. We are working on a workaround for this condition at this time.

Chapter 4. Provisioning Support

Table 4.1. Supported Providers

Provider support is divided into tiers:

• Tier 1: These providers are developed, tested, and maintained by IBM so we are able to provide full support in terms of promptly fixing tickets and releasing new versions of the providers. We are also fully equipped to take on RFEs and provide enhancements to these providers.
• Tier 2: These providers are delivered by an IBM partner. IBM accepts support and enhancement requests, but all support and enhancements updates are provided by the partner.
• Tier 3: These providers are delivered by various sources into the ManageIQ open source community. IBM packages and ships these providers and accepts support cases. Since IBM doesn't own the code, all support and enhancement updates need to come from the community.

4.1. Infrastructure Providers

The following table outlines the status of support for provisioning on infrastructure providers.

Table 4.2. Infrastructure Provider Provisioning Support

[a] Available when using Red Hat Satellite with Infrastructure Management.

4.2. Cloud Providers

The following table outlines the status of support for provisioning on cloud providers.

Table 4.3. Cloud Provider Provisioning Support

Chapter 5. Feature Support

Infrastructure management allows you to perform actions on the providers that it manages, and provides features for interacting with and providing information about those providers. This section outlines the status of support for actions that you can perform on providers, and the Infrastructure management features that allow you to interact with those providers.

Note: You can run a rake command to retrieve a list of provider features supported across all platforms. Run the following command in your Infrastructure management appliance to retrieve the supported features in a comma-separated values (.csv) file format. The comma-separated values are displayed on the command-line interface (CLI) by default. You can use a pipe to redirect the output to a file.

ruby /var/www/miq/vmdb/tools/feature_support_matrix.rb

5.1. Infrastructure Providers

The following tables outline the status of support for Infrastructure management features on infrastructure providers.

5.1.1. Red Hat Virtualization

The following table outlines the status of support for Infrastructure management features on Red Hat Virtualization (RHV) infrastructure providers.

Table 5.1. Red Hat Virtualization Provider Feature Support

[a] On some operating system and browser combinations.

[b] Technology preview.

5.1.2. VMware vSphere

The following table outlines the status of support for Infrastructure management features on VMware vSphere infrastructure providers.

Table 5.2. VMware vSphere Provider Feature Support

[a] On some operating system and browser combinations

5.1.3. Microsoft SCVMM

The following table outlines the status of support for Microsoft SCVMM infrastructure providers.

Table 5.3. Microsoft SCVMM Provider Feature Support

[a] Limited to inventory allocation.

[b] On some operating system and browser combinations.

5.2. OpenStack Platform Director Infrastructure Providers

The following table outlines the status of support for Infrastructure management features on OpenStack Platform (OSP) director infrastructure providers.

Table 5.4. OpenStack Platform Director Infrastructure Provider Feature Support

5.3. Cloud Providers

The following section outlines the status of support for Infrastructure management features on cloud providers.

5.3.1. OpenStack Platform

The following table outlines the status of support for Infrastructure management features on OpenStack Platform (OSP) cloud providers.

• The following feature support information for IBM Cloud is based on:
  • IBM Cloud PowerVC Manager version 1.4.4.0 Build: 20191205-1007
  • IBM Cloud Infrastructure Center Version 1.1.2.0

Table 5.5. OpenStack Platform Feature Support

Note:

Features marked with "*" are only supported with z/VM hypervisor.

Features marked with "**" are only supported with KVM hypervisor.

Features not marked with "" or "*" are valid and supported for both z/VM and KVM hypervisors.

Features listed with a “NO” are not valid for both KVM and z/VM.

5.3.2. IBM Cloud Feature Support

The following table outlines the status of support for Infrastructure management features on IBM Cloud providers.

Table 5.6. IBM Cloud Feature Support

5.3.3. Amazon EC2

The following table outlines the status of support for Infrastructure management features on Amazon EC2 cloud providers.

Table 5.7. Amazon EC2 Feature Support

5.3.4. Microsoft Azure

The following table outlines the status of support for Infrastructure management features on Microsoft Azure cloud providers.

Table 5.8. Microsoft Azure Feature Support

5.3.5. Google Compute Engine

The following table outlines the status of support for Infrastructure Management features on Google Compute Engine cloud providers.

Table 5.9. Google Compute Engine Feature Support

5.3.6. Oracle Cloud

The following table outlines the status of support for Infrastructure Management features on Oracle cloud providers.

Table 5.10. Oracle Cloud Feature Support

5.4. Container Providers

The following section outlines the status of support for Infrastructure management features on OpenShift Container Platform container providers.

Table 5.11. OpenShift Container Platform Provider Feature Support

5.5. Network Providers

This section outlines the status of support for Infrastructure management features on network providers.

Table 5.12. Network Provider Feature Support

5.6. Configuration Management Providers

The following table outlines the status of support for Infrastructure management features on configuration management providers.

Table 5.13. Configuration Management Provider Feature Support

Note: Infrastructure management supports Ansible Tower 3.7 and later as a configuration management provider.

Chapter 6. Remote Console Support

Infrastructure management allows you to access the console of virtual machines and instances on the providers it managers using HTML5-based VNC consoles. This section outlines the status of support for remote consoles in Infrastructure management.

Note: For VMware vSphere providers, Infrastructure management supports the versions of VMRC that VMware supports. However, VMware does not support VMRC for Mac operating systems. See VMware VMRC documentation for more information.

For all other providers, Infrastructure management supports HTML5-based VNC consoles. The following have been tested with Infrastructure Management Engine:

• Windows: UltraVNC 1.1.8.8 - http://www.uvnc.com/
• Linux/Mac: SSVNC 1.0.29 - At the time of this writing, this is the only client that supports the VNC repeater configuration.

Note: As of 1 September 2015, new versions of Chrome no longer support VMRC consoles. VMRC requires NPAPI plug-in support. Chrome removed support for NPAPI plug-ins in version 45.0.2454, which was released on this date.

6.1. Support on Red Hat Enterprise Linux by Providers and Browsers

The following tables outline the status of support for remote consoles on providers for Red Hat Enterprise Linux 6 and Red Hat Enterprise Linux 7.

Table 6.1. Remote Console Support on Red Hat Enterprise Linux 6

Table 6.2. Remote Console Support on Red Hat Enterprise Linux 7

6.2. Support on Fedora by Providers and Browsers

The following tables outline the status of support for remote consoles on providers for Fedora 25, 26, and 27.

Table 6.3. Remote Console Support on Fedora 25

Table 6.4. Remote Console Support on Fedora 26

Table 6.5. Remote Console Support on Fedora 27

6.3. Support on Windows by Providers and Browsers

The following tables outline the status of support for remote consoles on providers for Windows 7, 10, and 2012 Server.

Table 6.6. Remote Console Support on Windows 7

Table 6.7. Remote Console Support on Windows 10

Table 6.8. Remote Console Support on Windows 2012 Server

Chapter 7. Operating System Support

This section outlines the supported operating systems by infrastructure and cloud providers.

Table 7.1. Windows Support by Infrastructure Providers

[a] See Section 8.2, Supported Guest Operating Systems.

[b] Install the VMware VDDK 6.0 so that SmartState analysis is successful.

[c] Install the VMware VDDK 6.5 so that SmartState analysis is successful. Alternatively, you can use VMware VDDK 6.0.

[d] Install the VMware VDDK 6.7 so that SmartState analysis is successful. Alternatively, you can use VMware VDDK 6.0.

Table 7.2. Windows Support by Cloud Providers

[a] See Section 8.2, Supported Guest Operating Systems.

Table 7.3. Linux Support by Infrastructure Providers

[a] See Section 8.2, Supported Guest Operating Systems.

[b] Install the VMware VDDK 6.0 so that SmartState analysis is successful.

[c] Install the VMware VDDK 6.5 so that SmartState analysis is successful. Alternatively, you can use VMware VDDK 6.0.

[d] Install the VMware VDDK 6.7 so that SmartState analysis is successful. Alternatively, you can use VMware VDDK 6.0.

Table 7.4. Linux Support by Cloud Providers

[a] See Section 8.2, Supported Guest Operating Systems.

Chapter 8. Smart State Analysis Support

Infrastructure management allows you to analyze virtual machines and instances on the providers it manages to collect information about the base operating system on those virtual machines or instances, their virtual hardware, installed applications, and other details. This operation is known as SmartState analysis. This section outlines the status of support for SmartState analysis of virtual machines and instances by guest operating system, file system, and by provider.

8.1. File Systems

The following tables outline SmartState analysis support for different file systems by infrastructure and cloud providers.

Table 8.1. Windows File System SmartState Analysis Support by Infrastructure Providers

[a] See Section 8.2, Supported Guest Operating Systems.

[b] Install the VMware VDDK 6.0 so that SmartState analysis is successful.

[c] Install the VMware VDDK 6.5 so that SmartState analysis is successful. Alternatively, you can use VMware VDDK 6.0.

[d] Install the VMware VDDK 6.7 so that SmartState analysis is successful. Alternatively, you can use VMware VDDK 6.0.

Table 8.2. Windows File System SmartState Analysis Support by Cloud Providers

[a] See Section 8.2, Supported Guest Operating Systems.

Table 8.3. Linux File System SmartState Analysis Support by Infrastructure Providers

[a] See Section 8.2, Supported Guest Operating Systems.

[b] Install the VMware VDDK 6.0 so that SmartState analysis is successful.

[c] Install the VMware VDDK 6.5 so that SmartState analysis is successful. Alternatively, you can use VMware VDDK 6.0.

[d] Install the VMware VDDK 6.7 so that SmartState analysis is successful. Alternatively, you can use VMware VDDK 6.0.

Table 8.4. Linux File System SmartState Analysis Support by Cloud Providers

[a] See Section 8.2, Supported Guest Operating Systems.

Table 8.5. Other File System SmartState Analysis Support by Infrastructure Providers

[a] See Section 8.2, Supported Guest Operating Systems.

[b] Install the VMware VDDK 6.0 so that SmartState analysis is successful.

[c] Install the VMware VDDK 6.5 so that SmartState analysis is successful. Alternatively, you can use VMware VDDK 6.0.

[d] Install the VMware VDDK 6.7 so that SmartState analysis is successful. Alternatively, you can use VMware VDDK 6.0.

Table 8.6. Other File System SmartState Analysis Support by Cloud Providers

[a] See Section 8.2, Supported Guest Operating Systems.

8.2. Guest Operating Systems

Table 8.7. Supported Guest Operating Systems With Their Support Life Cycle