Granting users with full access to Transaction Tracking log files

You must grant users with full access to the Transaction Tracking log files.


  1. After agent installation, right-click CANDLE_HOME/TMAITM6_x64/logs folder and select Properties.
    Where CANDLE_HOME is the agent installation directory.
  2. When the Properties window pops up, select the Security tab.
  3. In the Group or users names option, select IIS_IUSRS or Users.
    Note: If IIS_IUSRSor Users group is not available, you must add the user group accordingly.
  4. Click Edit button, select Full Control for IIS_IUSRS or Users group.
  5. Click OK.