Granting users with full access to Transaction Tracking log files
You must grant users with full access to the Transaction Tracking log files.
Procedure:
- After agent installation, right-click CANDLE_HOME/TMAITM6_x64/logs folder and select Properties.
Where CANDLE_HOME is the agent installation directory. - When the Properties window pops up, select the Security tab.
- In the Group or users names option, select IIS_IUSRS or Users.
Note: If IIS_IUSRSor Users group is not available, you must add the user group accordingly. - Click Edit button, select Full Control for IIS_IUSRS or Users group.
- Click OK.