Configuring Citrix Virtual Desktop Infrastructure monitoring

The Monitoring Agent for Citrix Virtual DesktopInfrastructure monitors the following functions: Citrix XenDesktop component, Event log and alerts, and Citrix XenDesktop services. Additionally, you can view the Load Index Summary metrics performance data for Citrix XenApp and XenDesktop. You can diagnose problematic login times by viewing the performance data for the login steps.

Before you begin

About this task

The Citrix VDI agent is a multiple instance agent. You must create at least one instance, and start the agent instance manually.

The configuration for XenApp servers is the same as for XenDesktop servers. If a configuration parameter name or description mentions only XenDesktop, it is also for XenApp.


  1. Configure the agent on Windows® systems with the IBM Performance Management window or the silent response file.

  2. Configure the agent on Linux® systems with the script that prompts for responses or the silent response file.

What to do next

Log in to the IBM Cloud Pak console to view monitoring data.

If you are unable to view the data in the agent dashboards, first check the server connection logs and then the data provider logs. The default paths to these logs are listed here: