Troubleshooting Platform UI deployment

Troubleshoot your deployment of the Platform UI.

  • Deployment fails with the following error:

    Warning Failed 2m32s (x3 over 3m12s) kubelet, ip-10-0-239-166.ec2.internal Failed to pull image
    rpc error: code = Unknown desc = unable to retrieve auth token: invalid username/password:
    unauthorized: The login credentials are not valid, or your IBM Cloud account is not active.

    Solution: In Finding and applying your entitlement key by using the UI (online installation), follow the guidance under "Adding a pull secret to a namespace". Once you have done that, your installation resumes and completes successfully.