Troubleshooting Platform UI deployment
Troubleshoot your deployment of the Platform UI.
Deployment fails with the following error:
ImagePullBackOff Warning Failed 2m32s (x3 over 3m12s) kubelet, ip-10-0-239-166.ec2.internal Failed to pull image "cp.icr.io/cp/icp4i/icip-services:2021-03-17-0753-0ce35220@sha256:d693d94e3cac2142dfa8bc9fef877452ece21fb64d187fd2ac543c2736f60c32": rpc error: code = Unknown desc = unable to retrieve auth token: invalid username/password: unauthorized: The login credentials are not valid, or your IBM Cloud account is not active.
Solution: In Applying your entitlement key using the UI (online installation), follow the guidance under "Adding a pull secret to a namespace". Once you have done that, your installation resumes and completes successfully.