Troubleshooting IBM Knowledge Catalog

Use these resources to resolve the problems that you might encounter with the IBM Knowledge Catalog services.

Base Premium Standard Unless otherwise noted, this information applies to all editions of IBM Knowledge Catalog.

• Solving governance artifacts import problems
• Processes time out before completing
• Synchronize the data policy service (DPS) category caches
• Re-create predefined data classes
• Cannot submit profile jobs or preview assets
• New columns do not appear in preview of a connected asset
• Relationship analysis doesn't complete within the default timeout period
• Running concurrent metadata import jobs on multiple metadata-discovery pods
• Recovering from a failed scale-up in a deployment with Manta Data Lineage

If you are asked to gather logs and provide them to IBM Support, you can use the Gather diagnostics feature in IBM Software Hub.