Using Watson Assistant for Voice Interaction
Watson Assistant for Voice Interaction can enhance your call-center operations by orchestrating Watson services and integrating them with a telephone network to create an AI-powered Interactive Voice Response (IVR) system.
Service This service is not available by default. An administrator must install this service on the IBM Cloud Pak for Data platform, and you must be given access to the service.
Watson Assistant for Voice Interaction is a solution that is made up of four services: