Using Watson Assistant for Voice Interaction
Watson Assistant for Voice Interaction can enhance your call-center operations by orchestrating Watson™ services and integrating them with a telephone network to create an AI-powered Interactive Voice Response (IVR) system.
Service This service is not available by default. An administrator must install this service on the IBM Cloud Pak® for Data platform, and you must be given access to the service.
Watson Assistant for Voice Interaction is a solution that is made up of four services: