Cannot connect to Redis
Important: IBM Cloud Pak® for Data
Version 4.8 will reach end of support (EOS) on 31 July, 2025. For more information, see the Discontinuance of service announcement for IBM Cloud Pak for Data Version 4.X.
Upgrade to IBM Software Hub Version 5.1 before IBM Cloud Pak for Data Version 4.8 reaches end of support. For more information, see Upgrading from IBM Cloud Pak for Data Version 4.8 to IBM Software Hub Version 5.1.
Db2® Data Management Console fails to connect to Redis server.
Symptoms
Redis cannot connect to Db2 Data Management Console.Causes
The issue is cause due to a known issue on s390x architecture for Redis 1.6.3.
Resolving the problem
To resolve the problem, upgrade Redis from 1.6.3 to 1.6.4.
- Delete the Db2 Data Management Console CR, Redis CSV, and
subscription.
oc project <project-namespace> oc delete dmc data-management-console oc delete csv ibm-cloud-databases-redis.v1.6.3 -n ibm-common-services oc delete sub redis-operator -n ibm-common-services - Edit the Redis operator catalog
source.
oc edit catalogsource ibm-cloud-databases-redis-operator-catalog -n openshift-marketplace -o yaml, replace image to icr.io/cpopen/ibm-cloud-databases-redis-catalog@sha256:708f4ba1545b2c7476165064f28b0c481b2a3077ef2208f3d24fd02941f9d6d0 - Provision a new Db2 Data Management Console
instance.
cat << EOF | oc apply -f - apiVersion: dmc.databases.ibm.com/v1 kind: Dmc metadata: annotations: ansible.operator-sdk/reconcile-period: 30s ansible.sdk.operatorframework.io/verbosity: "4" name: data-management-console namespace: <project-namespace> spec: description: IBM Db2 Data Management Console license: accept: true license: Standard scaleConfig: small storageClass: nfs-client storageSize: 10Gi total_resources: limits: cpu: "" memory: "" version: 4.6.2 EOF - Verify whether Redis CSV is updated to version
1.6.4.
# oc get csv -n ibm-common-services NAME DISPLAY VERSION REPLACES PHASE ibm-cloud-databases-redis.v1.6.4 IBM Operator for Redis 1.6.4 ibm-cloud-databases-redis.v1.6.3 Succeeded ibm-common-service-operator.v3.23.0 IBM Cloud Pak foundational services 3.23.0 Succeeded ... - Wait for a few minutes. Verify whether the Redis pods are started.