Favorites and sync features are not supported for IBM Business Automation Workflow documents from repositories other than IBM Content Cortex

You cannot use the favorites and sync features on case documents that are stored in external repositories such as IBM Content Manager and CMIS repositories.

IBM Business Automation Workflow reuses the favorites and sync features from IBM Content Navigator. These features are not supported, however, for documents that are in external repositories. An external repository is a repository other than Content Cortex that was originally configured for IBM Business Automation Workflow.

For example, for an IBM Content Manager repository, the IBM Content Navigator Administration Console does not show the Sync enabling feature for configuration. The feature is only available for enabling on Content Cortex repositories. Normally, the feature is enabled on the target object store where the solution is deployed.