Changes in activity property events are not shown in the Timeline Visualizer widget

Changes in activity property events are not captured in the case history unless you correctly configure the TimeToLive JVM parameter on your Content Platform Engine server.

To ensure that the Content Platform Engine server captures changes in activity property events, set the TimeToLive JVM parameter on the server to 1 minute as follows:

-DFileNet.CMC.TimeToLive=60000

This setting works with the built-in settings of 5 minutes for the case history cache on classes and the 2-minute sleep time for case history event capture to ensure that the server captures the changes in activity property events.

Tip: After you configure activity property auditing, allow some time for the case history to reflect the configuration and begin capturing the event changes. The changes are then visible in the Timeline Visualizer widget.