Workflow automation overview
Workflow automation improves productivity and streamlines daily business operations.
Workflow automation has four main components:
- An authoring environment to create and configure the workflow automation.
- Frameworks or models for sequencing and delegating work. The models can be either structured processes or unstructured cases. You can choose your model based on the pattern of your workflow and not be limited to a case or a process.
- A user experience for interacting with the application. To provide consistent user experiences, standardized workflows can be reused across the organization.
- Administrative tools for optimizing how the application runs, deploying new versions, and managing security.