Removing invalid principal mappings after a solution is imported

After you import a solution, you receive a message that the imported solution includes principal mappings that cannot be displayed.

Symptoms

After you import a solution package by using the Case administration client, you receive an informational message such as the following message:

2 principal mappings that cannot be displayed are included in the solution import.

Causes

The imported solution contains references to an LDAP user that was deleted from the LDAP server.

Resolving the problem

Review the principal mappings for the imported solution and remove any principal mapping for which the display name is set to Invalid Principal. In the Administration Console for Content Platform Engine, select your design object store and select the folder for your solution. On the Security tab, remove any entry whose name is Invalid Principal.

Tip: If security permissions are set on individual assets in your solution, select each asset in the folder and review its security permissions.