Workflow artifacts are not added to the Content Platform Engine configuration file when the file is locked

If you insert a workflow into a case type or collection when the Content Platform Engine configuration file is locked, the workflow artifacts are not added to the file.

Symptoms

If the Content Platform Engine configuration file is locked when you are inserting a workflow into a case type, artifacts such as queues, event logs, and rosters are not added to the configuration file.

If the solution is exported and imported to another environment, the workflow might not work correctly.

Resolving the problem

After you insert the workflow, validate the workflow in IBM® FileNet® Process Designer. Fix any errors, or delete the workflow by removing the workflow from the collection. Wait for the Content Platform Engine configuration file to be unlocked, then insert the workflow again.