Defining case page layouts
When you design views, you can define case page layouts that associate classic case views
with modern Adapter pages that incorporate custom client-side human services.
Procedure
To define a case page layout:
- On the Views page for the case type, select the Case Layouts tab and click Add Layout.
- Select the Case Page Layout menu item. The editor opens.
- In the Name and Unique Identifier fields, specify a name and unique identifier for the case page layout.
- In the Type drop-down list, select a layout type. In the Case Adapter Page drop-down list, the corresponding Adapter page is automatically selected. For example, if you select Case Details in the Type drop-down list, Case Details Adapter is automatically selected in the Case Adapter Page drop-down list.
- Click OK.
- To the right of the new case page layout, click the Open in Designer icon. The client-side human service opens in Process Designer.
- Modify and enhance the client-side human service as needed.
- Save your changes and close Process Designer.