Which business operations can be optimized
Use automation to scale your digital business to boost productivity and revenue. With IBM Cloud Pak® for Business Automation, you can scale operations to be more productive and competitive.
Digitization is changing the nature of work, and organizations must adapt to this change. Automation is a key element of the digital transformation, and by automating your business operations that you can achieve significant increases in speed and accuracy, and reduce costs.
Automation streamlines functions to increase the amount and quality of work an organization can handle. It is designed to improve employee productivity, enhance decision making, and help optimize systems. As a result, automation is a worthy investment for practically all of your work processes. The goal of digital automation is to move everyone in the organization closer to the expert level by giving them enhanced capabilities and empowering them to use those capabilities more effectively.
IBM Cloud Pak for Business Automation gives you the ability to apply automation to any style of work, from rote, repetitive tasks, extracting data from unstructured content, to making policy-based decisions that help ensure regulatory compliance. Business operations across industries can benefit from automation for critical business processes by combining different forms of automation, such as workflow management and business rules. To meet your individual organization’s needs, it is essential to select the right place in your business to begin, starting with an entry point that meets your greatest need for automation.
Use the following basic four-step workflow to move your business operations from manual to digitally automated tasks.

Digitizing and automating business operations across the enterprise with IBM Cloud Pak for Business Automation has five key areas:
- Workflow automation
- Decision management
- Content services
- Document processing
- Business insights
All of these areas exist in every organization and can benefit from the combined power of digital transformation and new capabilities for automation.
You must discover where your digital transformation journey can benefit most from automation. When you have a good understanding of the processes where automation can be applied, it then becomes a matter of picking the right program for the right job. The following diagram shows the repeatable cycle of discovering areas to improve, applying business automation, and taking advantage of the insights that you gain from your new automated business operations.
