Modeling client-side human services
When you model a client-side human service, define the activities, dashboards, or
instance user interfaces that case workers or people who participate in processes use in Workplace.
About this task
To build the human service diagram, you use coaches, client-side scripts, services, intermediate
and end events, and nested client-side human services to model the process or case activities. For
each activity, you define data variables, build coaches, and create the user interface that users
see. Depending on how you want to use the service and what type of user interface the client-side
human service is used for, you can also define the usage settings and map input and output data for
the service.
Important: While you model your client-side human services, keep in mind
that information in the human service is to be used in support of the user interfaces that you are
creating. To avoid unwanted information being exposed through a user interface, ensure that you
provide input information that can safely surface in a user interface and that your output
information can safely flow into a process instance.
The following diagram illustrates at a high level the main tasks and activities that are associated with building a client-side human service.
