Deleting tasks from the Process database

To reduce the amount of space used, administrators can use the Task Cleanup utility in the Process Admin Console to delete tasks from the Process database.

Before you begin

You must log in to the Process Admin Console.

About this task

The Cleanup Task utility enables administrators to easily remove the following artifacts from the Process database:

  • Tasks that users deleted from their task list
  • Tasks that are in the DELETED, SENT, or CLOSED state
  • For process instances from Business Automation Workflow releases earlier than V8.5.5, attachments for deleted or orphaned tasks

Procedure

To use the Task Cleanup utility:

  1. In the Server Admin area of the Process Admin Console, click the indicator next to Business Automation Workflow Admin to list the available administrative options.
  2. Click the Task Cleanup option.
  3. Select the option that you want.
    Option Description
    Clean up tasks and their associated data that are marked as DELETED. This option removes tasks and attachments.

    For tasks to be marked as deleted, the corresponding human service must contain a modify task step.

    Clean up tasks and their associated data for tasks in the DELETED, SENT, or CLOSED state. This option removes tasks and attachments.

    Tasks are put into the CLOSED state when either the work on the task or a modify task step completes.

  4. Under Current Counts, note how many tasks and attachments currently exist in the database for the option that you choose.
  5. Click Cleanup.
  6. Under After Cleanup Counts, you can see how many tasks and attachments were deleted.