Verifying network connectivity

You can verify that the Call Home configuration is correct and that your network infrastructure will allow the Call Home service to communicate with the IBM support servers.


Use one of the following approaches:

  • Log in to the Cloud Pak for Data System web console and click Call Home > Test connectivity button in the menu.

    As a result, you can see the status and the time stamp of the test.

  • Log in to the active host of the IBM system as the system user by running:
    [root@gt18-node1 ~]# curl -X POST -k https://ap-callhome.apps.localcluster.fbond/testconnectivity
    The command triggers the Call Home service to establish communication with the IBM support servers.

    Example output:

    {"timestamp":"2021-12-15 21:05:29","status":"OK"}