Upgrade scenarios for the hardware failures

Contains information about various upgrade scenarios of hardware failures.

Table 1. Scenario: Upgrade possible
Scenario Hardware Vendor Upgrade is possible with manual intervention Result Action to be taken
DIMM failure before upgrading Lenovo Yes The upgrade completes even if the failure is reported. After upgrading, contact IBM support to fix the reported issues.
DIMM failure during upgrade Lenovo Yes The upgrade completes even if the failure is reported. After upgrading, contact IBM support to fix the reported issues.
Enclosure fan failure before upgrading Lenovo Yes The upgrade completes even if the failure is reported. After upgrading, contact IBM support to fix the reported issues.
Enclosure fan failure during upgrade Lenovo Yes The upgrade completes even if the failure is reported. After upgrading, contact IBM support to fix the reported issues.
Enclosure of PSU failure before upgrading Lenovo Yes The upgrade completes even if the failure is reported. After upgrading, contact IBM support to fix the reported issues.
Enclosure of PSU failure during upgrade Lenovo Yes The upgrade completes even if the failure is reported. After upgrading, contact IBM support to fix the reported issues.
Node osdrive failure before upgrading Lenovo Yes The upgrade completes even if the failure is reported. After upgrading, contact IBM support to fix the reported issues.
Node osdrive failure during upgrade Lenovo Yes The upgrade completes even if the failure is reported. After upgrading, contact IBM support to fix the reported issues.
Table 2. Scenario: Upgrade not possible
Scenario Hardware Vendor Upgrade is possible with manual intervention Result Action to be taken
BMC failure before upgrading Lenovo No Upgrade fails during prechecks due to an unreadable BMC or within hpifirmware phase. Contact IBM support to replace the defective hardware and complete the upgrade.
BMC failure during upgrade Lenovo No Upgrade fails during the hpifirmware phase. Contact IBM support to replace the defective hardware to complete the upgrade.
SMM failure before upgrading Lenovo No Upgrade fails during the hpifirmware phase. Contact IBM support to replace the defective hardware to complete the upgrade.
SMM failure during upgrade Lenovo No Upgrade fails during the hpifirmware phase. Contact IBM support to replace the defective hardware to complete the upgrade.
PCIe network card failure before upgrading Lenovo No Upgrade fails duirng precheck due to nodes reachability issues. Contact IBM support to replace the defective hardware to complete the upgrade.