What's new in IBM Cloud Pak for Watson AIOps 3.3.0
Get a quick overview of what is new with IBM Cloud Pak® for Watson AIOps.
The IBM Cloud Pak for Watson AIOps 3.3.0 version introduces new features and capabilities for runbook automation, infrastructure automation, viewing stories, detecting metric anomalies, and defining operational policies.
Version 3.3.0 also includes changes to improve the install experience and fixes to address known security vulnerabilities. These additions simplify the install process and give you the capability to ensure that your IBM Cloud Pak for Watson AIOps installation is kept up-to-date and secure.
The following new features and changes are introduced with this IBM Cloud Pak offering:
- Installing and upgrading
- Technology preview: GitOps install pattern available
- Fixed security vulnerabilities
- Guided tours
- UI console
- Infrastructure Automation
- Metric anomaly detection
- Instana connector
- Story and Alerts viewer
- Technology preview
- Secure Tunnel
For more information about new features and changes that were introduced in the previous versions of IBM Cloud Pak® for Watson AIOps, see:
- What's new in IBM Cloud Pak for Watson AIOps 3.2.1
- What's new in IBM Cloud Pak for Watson AIOps 3.2.0
Installing and upgrading
IBM Cloud Pak for Watson AIOps 3.3.0 adds support for the following storage provider as a recommended storage provider:
IBM Spectrum Fusion (RWX and RWO providers are supported)
IBM Spectrum Fusion HCI is a container-native hybrid cloud data platform for Kubernetes applications on Red Hat OpenShift Container Platform. It features an appliance form-factor, hyper-converged infrastructure along with integrated software-defined storage to meet the storage requirements of modern, stateful Kubernetes applications.
IBM Spectrum® Scale Container Native
Storage Access Version 22.214.171.124 or higher is supported, with IBM Spectrum Scale Container Storage Interface Version 2.3.0 or higher.
IBM Spectrum Scale is a cluster file system that provides concurrent access to a single file system or set of file systems from multiple nodes. The nodes can be SAN-attached, network attached, a mixture of SAN-attached and network attached, or in a shared nothing cluster configuration. This enables high-performance access to this common set of data to support a scale-out solution or to provide a high availability platform.
Learn more about IBM Cloud Pak for Watson AIOps storage options.
Technology preview: GitOps install pattern available
A new install pattern is available as a technology preview. This installation pattern uses GitOps to install IBM Cloud Pak for Watson AIOps. For more information, see Deploy IBM Cloud Pak for Watson AIOps using GitOps.
Fixed security vulnerabilities
Fixes and updates are included to address reported security-related vulnerabilities with IBM Cloud Pak for Watson AIOps.
For more information about the included fixes, see Security bulletins and fixes.
New in-context guided tours are added for users to gain a better understanding of application details and to help get started with automations and story investigation. The Tours menu also now includes a Learn more tab which can include videos and documentation links to help users learn how to complete tasks and navigate the UI.
The following guided tours are either new or updated for Version 3.3.0:
Introduction to Resource Management
Available from the Resource management dashboard. This tour replaces the Introduction to Applications* tour. In Version 3.3.0, Applications management is now Resources management and the tour is modified to reflect the dashboard change.
This tour identifies the dashboard capabilities, which you can use to gain an overview of applications, resource groups, and resources and select them to view their details and topology. The tour introduces you to resource groups, which you can use to build application definitions. These resource groups are created automatically when you connect tools, however, you can add groups by using the template page.
Understand applications details
Available from the Resource management dashboard when a user selects an application to view details. This tour shows a user how to view story details, view affected resources, view and navigate an application timeline, and how to get insights from changes to the application over the time.
Introduction to automations
Available from the Automations dashboard. This tour introduces a user to this new dashboard, which the user can use to proactively set up actions and policies to detect and remediate events, both current and future. With this tour, a user learns how to create policies, view policy details, create and view runbooks, and more.
Investigate a story
Available from the Stories and alerts dashboard when a user views a story in detail. This tour guides a user through the process to investigate a story. A user is introduced to how to view probable causes and top alerts, review recommended runbooks, change story settings, investigate story alerts, and how to visualize a story. The tour also introduces details on stories, trigger alerts, and the legend and timeline for visualizing a story.
These, and other, tours can be accessed at any time by clicking the Tours icon in the console toolbar. Learn more about the available guided tours.
The UI console for IBM Cloud Pak for Watson AIOps is updated to include new permissions to assign to your users. These permissions give your users the ability to access and use the new and changed features introduced with Version 3.3.0. For more information about the available permissions, see Roles and permissions.
With IBM Cloud Pak for Watson AIOps Version 3.3.0 you now have the ability to manage automations. You can now create automation policies, runbooks, and actions to help you resolve incidents quickly by setting up and enabling an automatic response as situations arise. Starting up additional capacity or restarting a failed service can happen before your team knows there is an issue. For more information, see Managing automations.
For setting up automated procedures, you can proactively set up policies, runbooks, and actions to detect and remediate events, both current and future.
Policies are rules that contain multiple condition and action sets. They can be triggered to automatically promote events to alerts, reduce noise by grouping alerts into a story, and assign runbooks to remediate alerts. For more information, see Policies.
Runbooks can help IT staff to handle common operational procedures, both for planned activities and for event-based or alert-based problem resolution. IT systems are growing. The number of events are increasing, and the pressure to move from finding problems to fixing them is increasing. Runbooks support operational and expert teams in developing consistent and reliable procedures for daily operational tasks. For more information, see Runbook Automation.
Actions in runbooks are the collection of manual steps grouped into a single automated entity. An action improves runbook efficiency by automatically performing procedures and operations. For more information, see Actions.
Infrastructure Automation is now available as an installable component for IBM Cloud Pak for Watson AIOps. Infrastructure Automation can be installed with AI Manager or stand-alone. Infrastructure Automation brings together Terraform and ManageIQ for an integrated, infrastructure automation capability for IT Operators.
Infrastructure Automation delivers two distinct features:
Infrastructure Automation which delivers infrastructure insight, control, and automation leveraging ManageIQ.
Managed services, which provides self-service capabilities to provision and orchestrate resources using infrastructure-as-code via Terraform and Ansible.
Infrastructure Automation brings in new features such as
- Infrastructure management
- Provider plugin for IBM Cloud Infrastructure Center (CIC)
- IBM Power HMC provider plugin to the core Gemfile
- Support for VMware Tanzu Kubernetes Grid (TKG) and metrics collection
- IBM Kubernetes Service (IKS) metrics collection
- Power Virtual Servers and PowerVC provider attributes
- Managed services
- Turbonomic integration
- Independent day-2 actions
- Terraform 1.1x support
- UI support for uploading Terraform binaries
- UI support for Terraform refresh
- Retrieve Terraform execution plan in JSON format
- Infrastructure management
For more information, see Infrastructure Automation.
If you install Infrastructure Automation, A Welcome to IBM Automation guided tour is available for first time users upon login to the console. This tour introduces them to the various home page components, shows how to access tools and capabilities, and where to complete key tasks across the platform. This tour is the same welcome tour that is available for AI Manager. This tour can be accessed at any time by clicking the Tours icon in the console toolbar.
Metric anomaly detection
Ensuring that your applications are meeting your requirements can require you to measure key performance indicators. For instance, variations in key areas like memory availability or latency can indicate potentially severe problems. To help with identifying trends and deviations in these areas early, metric anomaly detection AI is introduced.
Metric anomaly detection provides the ability to analyze any time series metric automatically using AI without the need for configuration or tuning. This AI leverages the Instana Integration, Automations, and policies. YOu can group metric anomalies with log anomalies and other Alerts.
API for metric anomaly detection and forecasting is also available. These API handle for data ingestion, data retrieval, and forecasting.
For more information, see About metric anomaly detection.
A new connector for connecting to and integrating with Instana is now available. IBM Cloud Pak for Watson AIOps now has the ability to connect and integrate with Instana enabling connectivity to Instana events, metrics and toplogy. Instana assets can now be combined with IBM Cloud Pak for Watson AIOps AI to help you gain insights. For more information about setting up this connection, see Creating Instana connections.
Story and Alerts viewer
A new Story and Alerts Viewer is introduced. The Alert viewer brings together alert details, alert severity, and alert filtering. This capability helps you to analyze the context of stories and alerts across the full enterprise estate. The story overview acts as a single pane of glass alert dashboard, which displays key details like the probable cause, topology, and recommended runbooks to resolve the alerts.
From a ChatOps integration you can launch into the IBM Cloud Pak for Watson AIOps console Stories and alerts dashboard to view more information about an alert that is being viewed in ChatOps.
For more information, see Managing stories and alerts.
The IBM Cloud Pak for Watson AIOps 3.3.0 version introduces a new technology preview feature of using GitOps to install version 3.3.0. For more details, see the GitOps install documentation.
With IBM Cloud Pak for Watson AIOps version 3.3.0, Secure Tunnel is substantially upgraded.
Flexible installation: you can install Secure Tunnel from IBM Cloud Pak for Watson AIOps or install Secure Tunnel without IBM Cloud Pak for Watson AIOps (as a stand alone component) to your Red Hat OpenShift cluster.
Expanded use case templates: Secure Tunnel adds to the existing use case template for ChatOps, with new connection templates for VMware and Turbonomic. Alternatively, you can custom your connections according to specific use case scenarios, such as Instana and Openstack.
For more information, see Secure Tunnel IBM Documentation