SSH handshake failure

Symptoms

When the virtual machine image is started, the bootstrap mechanism for the Terraform cloud provider needs the ability to log in to the virtual machine, but the operating system credentials were not correct.

Error applying plan:
1 error(s) occurred:
* ibmcloud_infra_virtual_guest.referenced-image: 1 error(s) occurred:
* ssh: handshake failed: ssh: unable to authenticate, attempted methods [none publickey], no supported methods remain

Resolving the problem

• For IBM Cloud and AWS:

When deploying an IBM Cloud or AWS template, you specify the advanced content runtime to use for the deployment. The VM is created using the AWS key pair and private key for pattern manager that was specified for that advanced content runtime. If you are seeing the SSH handshake failed error message, it is likely that the private key for pattern manager is not the correct private key for the key pair defined in IBM Cloud or AWS.

Using the process described on Content Runtime plan and apply, modify the advanced content runtime by updating either the Key Name for Pattern Manager key set field or the private and public keys for pattern manager fields. Once the apply completes, you will be able to deploy your template to the advanced content runtime.

• For VMware:

Verify that the correct operating system user name is provided in the Terraform template. To determine the default user name, see the cloud provider documentation.