AIOps Insights Scopes and Filter

Use customized scopes and the filter bar in AIOps Insights to refine your charts, to achieve more focused insights.

Create a scope

A scope is a customized view of data. Use a scope to segment data and base your metrics on a meaningful set of IT resources.

Initially, AIOps Insights includes a single scope, All resources. When selected, metrics are scoped to all of the IT resources monitored by IBM Cloud Pak® for AIOps. Create custom scopes to display metrics for smaller, more meaningful sets of IT resources.

Prerequisites

Creating and managing scopes requires administrative privileges. For more information, see Roles and permissions.

Procedure

Do the following to create a custom scope.

  1. On the toolbar, when you first open AIOps Insights go to the dropdown menu with the words All resources. This indicates that all data that is related to Cloud Pak for AIOps is included in the charts. Click the dropdown menu.

    Scopes dropdown menu
    Figure. Scope dropdown

  2. From the dropdown menu, select Manage scopes. This opens the Scopes panel in AIOps insights settings, and lists all scopes available to you. Note: another route to the Scopes panel is to click AIOps Insights settings and then click Scopes.

    Scopes panel
    Figure. Scope panel

  3. In the Scopes panel, click Create scope.

  4. The Name and description panel opens. Enter a short title for your scope – Banking Sales, for example – and a description (optional), explaining what this scope shows. When completed, click Next.

  5. In the Resources panel, select either Applications or Resource groups.

    • Under Tags, use the dropdown menu to select how to filter by selected tags:

      • For Applications, select either Include applications with all of the tags selected below or Include applications with any of the tags selected below.

      • For Resource groups, select either Include resource groups with all of the tags selected below or Include resource groups with any of the tags selected below.

    • If a tag is attached to an application or resource group, it appears under Tag. To find a specific tag, enter the name in the Search tags field.

    • Under Tag, select an available tag for the scope. A blue border around the tag name indicates it is selected. Click again, to deselect.

    • To scope by Business criticalities, click Criticalities and select from the criticalities you assigned to define levels of criticality, for example Tier1, Tier2, and so on. For more information on criticalities, see Defining business criticality.

  6. Click Next.

  7. Use the Access control panel to control who can access the scope that you are creating. You can also use this panel to enable and disable a scope, which allows you to create and store scopes for future use.

    Once the scope is enabled, use the dropdown menu to select who can access the scope. There are three choices: Only me, Specified user groups and Everyone.

    Use the search box to find any specified user groups who you want to allow access to this scope. Any group that is selected is displayed under User groups. A blue border around the user group indicates it is selected. Click again, to deselect.

    When you complete your selections, click Create scope.

The scope that you created is now added to the list of scopes in the main Scopes panel. Click the three vertical dots to edit or delete a scope. NOTE: You can access a description of the scope by hovering your mouse over its title. Where a number appears, hover the cursor over it, to see what this references (a tag, for example).

Scopes panel
Figure. Scopes panel

On the AIOps Insights dashboard toolbar, the new scope is added to the dropdown menu. Only users who have access to this scope see it in the scopes list.

Scopes dropdown customized
Figure. Scopes dropdown customized

Click the information button beside the scope to view a summary of the key information about the scope.

Adding a filter

Use the filter to refine by incident priority. Changes take effect immediately on the dashboard. Note: The filter is not applied to runbook usage metrics.

  1. Click the filter icon Filter to access the Filter panel.

  2. Click Incident priority and then select one or more priority (P) level. A blue border around the level name indicates it is selected. To clear selections, click the level name again and the border disappears.

  3. Click Apply.

The incident priority filters that you chose are applied to the dashboards (excluding Runbook usage).