Creating views

Create custom views that are dynamically applied to the Incident list. The views determine what information is displayed from the available incident data.

Click the navigation icon at the upper-left corner of the screen to go to the main navigation menu.
In the main navigation menu, click Operate > Incidents.
On the toolbar, click View configuration > Create a new view.
Configure the following properties for a custom view:
- Details
  - View name
  - Description
  - Select who can use, edit, and manage this view:
    - Only me
    - Specified users, user groups, or both
    - Everyone
View settings - Details
- Select columns
  
  Select from incident attributes that are predefined for Cloud Pak for AIOps and common to most incidents. Click anywhere in the field provided to display the variable catalog. Move the cursor over the attributes to display the descriptions. You can also type the name of the property that you are looking for and the system will show in the drop-down list all incident properties that contain the typed text. You can drag and drop the columns to determine the order of the columns appearing in the Incident list.
  
  Important: Select at least one column for each view.
  - Configure selected columns
    
    Configure the following properties to customize the columns that display incident data:
    - Column header title: type a new title for the column or keep the default.
    - Header alignment: set the position of the title text in the column heading.
    - Data alignment: set the position of the incident data in the columns.
    - Lock column: locked columns are always displayed when you scroll an incident list horizontally. Locked columns appear at the left side of the view.
    - HTML: enable clickable links in the Incident list cells.
    - Width: type a numeric value in the Width field to change the width of a column.
View settings - Select columns
- Sort columns
  
  Add new columns in the Select columns section. Then, in the Sort columns list, single click on a column item to set ascending order. Click the column twice to sort in descending order. Drag and drop columns to prioritise sorting across columns.
View settings - Sort columns

What to do next

Manage selected view
1. From the view list on the incident page, select the view that you want to edit. The incident list updates with the view properties.
2. Click View configuration > Manage selected view.
  
  View configuration
3. Edit the View settings as required.
4. Click Save to save the view.
Duplicate selected view
1. From the view list on the incident page, select the view that you want to copy. The incident list updates with the view properties.
2. Click View configuration > Duplicate selected view.
  
  A copy of the view is displayed. By default, the view name is set to "Copy of view name."
3. Edit the View settings as required.
4. Click Save to save the view.
Delete selected view
1. From the view list on the incident page, select the view that you want to delete. The incident list updates with the view properties.
2. Click View configuration > Delete selected view. This action cannot be undone. Once the view has been deleted, your view is updated based on the first view in the list.
3. Click Delete view to confirm deletion.