Setting user preferences for the Incidents list

Procedure

1. Click the navigation icon at the upper-left corner of the screen to go to the main navigation menu.

2. In the main navigation menu, click Operate > Incidents.

3. On the upper right corner of the page, click Settings .

   The following preferences can be applied to the Incidents list:

• Style

  • Row size

    Select from the following table row sizes:

    • Very small
    • Small
    • Medium
    • Large
  
  

  • Row coloring

    Change how incident severity is depicted in the table by applying a different color background for each priority level.

• Behavior

  • Incident details launch type

    Selecting an incident in the table opens the incident details for that incident. These can be displayed in a Side panel or in a separate Pop-up window.

  • Incident details should open on:

    • Double-click
    • Single-click
  
  

  • Always select row on single click

    Turn on or off.

  • Table auto-refresh

    Enable auto-refresh to have the incident list automatically updated at predescribed intervals.

  • Table auto-refresh interval (s)

    Auto-refresh interval in seconds.

• Display

  • Default filter

    Set a default filter for the incident list from the predefined or customized incident filters available in the drop-down list. For more information, see Searching and filtering incidents.

  • Default view

    Set a default view for the incident list from the predefined or customized views available in the drop-down list. For more information, see Creating views.

  • Incident activity entries sorting

    • Newest at the top
    • Newest at the bottom

• Notifications

  • Warning prompts

    When warning prompts are disabled, warnings will not appear in certain situations, including the following:

    • Retrieving filtered incidents is taking a while
    • User is attempting to set an incident to Resolved

4. Click Save to apply your changes to the incident list.