Prerequisites for Windows operating systems

Before installing the Probe for BMC Patrol V9, you must install a BMC Patrol Agent on the host on which you will be running the probe. This is required even if you have agents installed on other hosts.

Installing an agent on the same host as the probe provides the runtime libraries that the probe requires to run successfully.

You can obtain the BMC Patrol Agent installation files from BMC Software, Inc.

To install the BMC Patrol Agent, use the following steps:
  1. Extract the installation files to a temporary directory.
  2. Run the following command:

    temp_path\bmc_products\setup.exe

    Where temp_path is the path to the temporary directory.

  3. On the Select System Roles panel, select Managed System.
  4. On the Select Products and Components to Install panel, select PATROL Agent for Microsoft Windows.
  5. On the Provide the PATROL Default Account Properties panel, specify your Windows login user name and password.
  6. Click Next on all other panels to accept the default settings.
  7. On the last panel, click Finish.

Verifying the %PATH% environment variable

When you install the BMC Patrol Agent, the path to the BMC Patrol Agent installation is set in the %PATH% environment variable.

The default location for the agent installation is C:\Program Files (x86)\BMC Software\Patrol3\bin.

To verify that the %PATH% environment variable has been set correctly, enter the following command at the command prompt:

echo %path%