Error messages
Error messages provide information about problems that occur while running the probe. You can use the information that they contain to resolve such problems.
The following table describes the error messages specific to this probe. For information about generic Netcool/OMNIbus error messages, see the IBM Tivoli Netcool/OMNIbus Probe and Gateway Guide.
Error |
Description |
Action |
|---|---|---|
Date stamp not in recognised format |
The date stamp is not in the format specified by the TimeFormat property. |
Adjust the TimeFormat property appropriately. Note: The probe will not recognize the time format
if the locale is not set to English.
|
Failed to allocate memory for event Failed to allocate memory for incoming message Failed to copy address of sending host Failed to copy current time |
The probe failed to allocate internal storage. |
Make more memory available. |
Failed to create UDP socket on port port_nunber |
There are insufficient system resources to run the probe. |
Close applications and a make more system resources available. |
Failed to get message from queue |
The probe was unable to get a message from the UPD port. |
Check that the host you are connecting to is running correctly. Check that UDP port is specified correctly in the probe properties file. |
Failed to process line |
The probe was unable to process a line of the alarm against the rules file. |
Contact IBM Software Support. |
Failed to read rules file |
The rules file for the probe is not available or incorrectly specified. |
Check the properties file and/or command line and ensure the rules file is in the expected located location. |
Failed to stat rules file : reason |
The probe cannot obtain the status of the file specified. |
Check that the file exists and that the permissions are set correctly. |
Failed to translate date stamp into UTC |
An alert was received that did not match the date stamp format expected. |
Compare the format of the timestamp in the syslog message with that specified by the TimeFormat property in the properties file. |
Failed to understand message. Not in RFC3164 format? |
The syslog message received was not in RFC format. |
Make sure that the UDP port sends messages in RFC3164 format. |
Unable to open file : filename : reason |
The probe could not open the file specified. |
Check that the permissions are set correctly on the file specified. |
Unable to resolve host name, using IP address |
The probe was unable to resolve the name of the host from the IP address specified. |
Check that the host name appears in your DNS lookup table. |