Reactive health checks and troubleshooting
When you encounter any issues with the health of your IBM Cloud Pak for AIOps deployment or Red Hat OpenShift Container Platform cluster, run a health check with the MustGather tool to gather data to analyze to help you identify problems.
Run the MustGather tool
For more information about installing and running this tool, see:
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Running the MustGather tool (healthcheck)
When running the tool, use the following command:
waiops-mustgather.sh -DO healthcheck
Keep a copy of the generated logs in case you need to open a support case with IBM Support. As part of opening a case, provide the MustGather logs to IBM Support.
Review known issues and troubleshooting
In addition to running the MustGather health check, review the troubleshooting and known issues for IBM Cloud Pak for AIOps to determine whether your problem is already known and if a solution or workaround is identified.