Known Issues

The following issue is a known problem with Probe for IBM Tivoli EIF.

The probe fails to shutdown the probe-nonnative wrapper cleanly under Windows PA control

To work around the problem you must configure the process agent configuration file. The process agents are programmes that manage a process within the system. To shut down the probe-nonnative wrapper cleanly under Windows PA control you must specify the following command in the process agent configuration file:

Command '%OMNIHOME%\probes\win32\nco_p_nonnative 
 
%NCHOME%\platform\win32\jre_1.5.6\jre\bin\javaw -Xrs -cp 
%OMNIHOME%\probes\win32\nco_p_tivoli_eif.jar;%OMNIHOME%\probes\win32\NSP
robe.jar;%OMNIHOME%\java\jars\evd.jar;%OMNIHOME%\java\jars\log.jar 
nco_p_tivoli_eif' run as 0

The default process agent configuration file is in the following location: $NCHOME/omnibus/etc/nco_pa.conf

For more information about configuring the process agent configuration file, see Administration the server components in the Netcool/OMNIbus Administration Guide (SC23-9681-00).

Error seen when PortMapper is enabled

When PortMapper is set to true, the following Unable to bind to socket transportTransportList=t1 error is seen in the probe log file:

     2024-04-17T16:24:42: Debug: D-UNK-000-000: (Non-encrypted property) HandleMalformedAlarms->     true
     2024-04-17T16:24:42: Debug: D-UNK-000-000: (Non-encrypted property) EIFCharacterStripping->     true
     
     2024-04-17T16:25:02: Debug: D-UNK-000-000: (Non-encrypted property) MaxEventQueueSize-> 10000
     2024-04-17T16:25:02: Error: E-JPR-000-000: Error:Unable to bind to socket transportTransportList=t1
     t1Type=SOCKET
     t1Channels=c1
     c1Port=9998
     c1PortMapper=YES
     c1PortMapperNumber=100033057
     c1ServerLocation=localhost
     eifHBID=9998