Troubleshooting

Various issues arise as users work with the probe. Troubleshooting information is provided to help you diagnose and resolve such issues.

Fails to Connect

The Probe for CA Spectrum V9 (CORBA) fails to connect to the SpectroSERVER when configured with a host file. You may receive the following message when configuring a host file:

07/01/10 10:36:39: Debug: [1 server1] Connecting to SpectroServer
07/01/10 10:36:39: Debug: CommandPort-> 7778
07/01/10 10:36:39: Debug: CommandPortLimit-> 10
07/01/10 10:36:39: Debug: [Command Port] Waiting for connections
07/01/10 10:36:42: Debug: [1 server1] Exception =
org.omg.CORBA.OBJECT_NOT_EXIST:   vmcid: 0x0  minor code: 0  completed: No
07/01/10 10:36:42: Error: Exception thrown when attempting to start CORBA service:
07/01/10 10:36:42: Error: Unable to access CORBA service, head is shutting down

This indicates that there is a connection issue between the probe and the SpectroSERVER. A possible reason is that the probe cannot find the location of the SpectroSERVER specified in the spectrum_corba_v9_host.xml host file.

To resolve this problem, set the domain property in host file to the SpectroServer host FQDN which is reachable from probe host.

For the information about the required format of the connection information in the host file, see Using the host configuration file.